I would like to apologize on my haste review as it was made under duress of the situation.Eds resolved the problem in a timely manner as it was a faulty part and nothing to do with there workmanship and everything was taken care of above and beyond I am absolutely livid we brought my stepsons 325 I in for plugs coils thermostat and fuel system cleaning tested and told it was fine 24 hrs later my stepson calls and cars shaking and shuddering and barely running so we went to pick him up and I drove the car back to Eds and dropped it off .I will be in Tuesday to hear what kind of excuse there can be for this 1000 dollars and it was worse than when brought in
Firstly, thank you for allowing us the opportunity to service your stepsons car! We did repair your car properly-we would never knowingly return your car or anyone’s car in worse condition than when it was brought to us. We take pride in the work we do and strive to provide accurate and quality repairs. The unfortunate part of your experience is that the new ignition coil we replaced failed the day after it left our shop. It doesn’t happen often, but the coil was defective from the manufacturer. The manufacture stood behind their product and immediately replaced the defective coil. We also stood behind our repair and took care of installing the replacement. Again, we appreciate your business and know that this was frustrating for you, but we always take care of our customers.
- Ed's Car Care Center