Fort Wayne Auto Repair

First impressions are the most important. I have to say, I was addressed in a very polite and professional manner. In my personal experience, I've been met with impatience or being belittled for not knowing much about cars. But that was not my experience here. I was treated with respect and my questions were answered thoroughly with patience and kindness. After I dropped my car off, one of their drivers took my daughter and me home so that we didn't have to pay for an Uber. Now... I stopped by my car to get a few things and, out of force of habit, I took my keys with me. One of the mechanics called and mentioned they were missing the keys, to which I remembered I took them by mistake. I was already at my second job and couldn't give them up that day, but he offered to pick them up. He ended up stopping by to get a spare key from my wife and got to work. They did NOT have to give me a ride and did NOT have to pick up the keys from my wife. Taking the keys with me was MY mistake, but they were just cool with everything and went above and beyond. I'll be back in a couple weeks to get an inspection on my brakes. Their kindness alone has earned a permanent new customer. 6 out of 5 stars.

They are quick and courteous, and reasonably priced

Very knowledgeable and friendly. Will continue to trust them for are automotive service.

We have been going to Ed's for a little over six months. They are professional, helpful, and fair. They stopped working and called asap when they found the suspected issue with my husband's car was instead something much more extensive. They only charged us for the labor of what they had done and for putting things back. I greatly appreciate their integrity after suffering with paying for unnecessary or inaccurate work elsewhere. They did a prepurchase inspection on the new car quickly and at a fair price. They found a part that needed repaired that the dealership had failed to disclose was faulty. This saved us a lot of time and money. When repairs to my car ended up needing more labor than expected, they gave me a coupon discount to help. They have always explained and answered all my questions and are efficient and friendly.

Fast, fair, honest. Best local shop in town.

The guys are great! They make me feel welcomed and well informed. They answer my questions and take time to make sure I understand what's needed.

I have been impressed with the gentlemen in the office, on the phone and via text. The techs do a great job of inspecting my vehicles.