5

Taking my car to Ed's Car Care is like going to a friends house. It is just comforting. The staff is so friendly and professional. I have never felt like I have been taken advantage of nor have I questioned any work that was done. I would recommend Ed's to anyone who likes customer service and has an honest work ethic!

5

Emmerson said the employees are communicative and did a good job.

5

Taking my car to Ed's Car Care is like going to a friends house. It is just comforting. The staff is so friendly and professional. I have never felt like I have been taken advantage of nor have I questioned any work that was done. I would recommend Ed's to anyone who likes customer service and has an honest work ethic!

5

I have trusted Ed's for many years. I know they will take care of anything that needs to be taken care of and will not take advantage of an elderly, single woman with unnecessary repairs.

5

Good communication, they let me know what was needed and the costs involved before working on it and repairs were done on schedule.

5

Absolutely amazing! Above and beyond in customer care! They put you first!

5

Your work is always done right, the first time, by competent professionals who care. Well done.

5

Did the work they said at the estimated price and faster than estimated.

5

Great service. Would recommend Ed's!

5

Took my Blazer in for an oil change. Took about an hour which is fine. Talked to the owner for about 30 minutes. Nice guy and personable. Told him of my experiences with all of the garages that have screwed me since I moved to FW. Told him that I was a reasonable man and that if I am treated right, I would be an honest and fair customer. Told him that I hoped his shop was a cut above the rest. He assured me that they were a reputable business with experienced mechanics. At this point, I am pleased with my treatment at Ed's and will go back for my car care needs. Update as of 4/2020. Ed's gave me a list of all the "problems" my vehicle had. It was a part of their "30 something multi-point inspection process." Took the list to my regular mechanic and found that many of the "problems" were not "problems" at all and needed no attention. Not sure what Ed's Car Care's intentions were but it appears that upcharge is one way they make money. I was hoping to find a shop a little closer to home to have the service work done to my vehicle so, as for now, I am going back to my old mechanic, Best One Tire in Monroe, IN, I use back home where I grew up. Might be farther for me to travel for auto repairs but at least they treat me right and charge a fair price.

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