From the moment I called and spoke to Alex to make an appointment, to the next day bringing my 2019 Subaru Outback in and chatting with Brian, I knew my vehicle was going to be well taken care of. My first 6000 mile service was due: oil change and tire rotation. I was a bit nervous, as I had a horrible experience with the local dealer's service department (that dragged out for over 8 months) and vowed I would NEVER go back, even for my first "free" oil change. I'm SO glad I found Ed's! Their staff put me completely at ease. Locally owned, professional, friendly service team. I was back in my vehicle within an hour and am thankfully satisfied. I fully trust Ed's with my service from now on.