Category Archives: What Customers Should Know

What is a TPS? (Throttle Position Sensor)

You know you have an accelerator pedal; step on it and your vehicle is supposed to go.  But did you know there is a part in your vehicle that keeps track of where the throttle is? It's called the Throttle Position Sensor, or TPS.

The TPS is a sensor that helps your vehicle figure out the right mix of air and fuel is reaching your engine.  It does that by keeping track of the throttle and sending that information to your vehicle's computer.  Other factors play a role in how well your engine is performing, including air temperature, how fast the engine is turning over and air flow. 

When the TPS isn't working right, you may find your vehicle won't accelerate or doesn't have the power you're expecting when you press on the accelerator.  In some cases, it may accelerate on its own.  Sometimes your vehicle won't go over a certain speed.  Your Check Engine light may go on.

Any of these symptoms should be checked out soon.  If your TPS stops working right, your vehicle may not be safe to drive.  Fortunately, most vehicles have a "limp home" mode that will allow you to get off a busy road to a safe spot. 

Your service advisor can let you know which TPS is the correct replacement for your vehicle.  Your shop may have to re-program the new TPS so it works correctly with other software in your vehicle.

It's a fact of life these days that computers control many of a vehicle's functions. The sensors that feed information to those computers help make your vehicle work the way it was engineered to and keep you motoring down the road safely and efficiently.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)

It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, there are some things you shouldn't store in your vehicle.

  • Medicines and drugs.  Cold temperatures can affect the chemical makeup of some drugs.  Avoid leaving them in a vehicle, especially those in a liquid form like insulin, eye drops and cough syrup.
  • Latex paint.  They are water based, and when they freeze, they get lumpy and lousy.  Your paint job will not be what you had in mind.
  • Cellphones and computers.  Most of these have lithium ion batteries.  If they get colder than freezing (0 degrees C, 32 degrees F), if you try to charge them, you'll more than likely ruin the batteries. 
  • Bottled water, soda, wine or beer.  OK, here's the scoop.  All of these can freeze and split the container they're in.  Yes, soda, wine and beer will take a lower temperature to freeze than water, but all of these can easily freeze if the mercury plunges low enough.  The problem isn't when they're frozen; it's when they unfreeze, drip out of their containers and leave you with a colossal mess. 
  • Musical instruments.  Guitars are made of wood.  When a guitar freezes and you bring it quickly into a warm room, you may hear cracking sounds that tell you that guitar will be not-so-gently weeping from the damage that can occur.  The same goes for wind instruments and others.  Don't ever subject musical instruments to quick temperature extremes.

 

Take a little time and effort not to leave these things out in a frigid vehicle.  You'll likely spend far more time and money tending to the resulting consequences than if you'd just brought them inside in the first place.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

The Right Stuff (Choosing Replacement Parts)

Let's face it.  Vehicles are complicated machines, each having thousands of parts.  And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need to be replaced. 

When your service advisor says you need a new part, you may have many options.  Let's say you need a new muffler.  One choice would be to get exactly the same part that was installed when the vehicle was manufactured.  The advantages are that it will perform the same way as the one it's replacing and will likely last about the same amount of time as the original.

Some mufflers are made by the same companies that supplied the automaker when your vehicle was new (they call that an OEM part—Original Equipment Manufacturer).  And often those are the same as the part you'd buy from a dealer. A reputable vehicle service facility will know which ones these are because they replace mufflers all the time and do their homework.

The good news is there are many different mufflers available from several manufacturers.  These are called aftermarket parts. Some of them may use different metals or a different construction technique. Some may sound a little sportier while some may make your engine perform better.  Your service advisor will discuss what your driving habits are and help choose the part that's best for you.

You may be able to get a part that's better than the one originally installed.  Here's an example.  A repair shop discovered one owner's vehicle had developed cracks and leaks in the hoses that attach to the heater core.  They were made of plastic, and heat and pressure had caused the originals to crack.  The service advisor recommended they replace it with an aftermarket part that was made of aluminum instead, one that was more durable than the original part.

Some aftermarket parts cost more, some cost about the same or less.  Depending on how and where you drive and what you want out of your vehicle, you can decide to buy more economical parts which might be the best fit for your needs.  Or you may decide to upgrade to a better, more expensive part.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

A Real "Pane" (Window Maintenance and Repair)

It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have that fresh breeze blowing through your hair as you listen to your favorite road tunes.

Plus, there's a safety factor.  Your windows provide an escape route in case you need to get out and the doors won't work.  Let's take a look at what's going on when your window won't operate.

Most vehicles these days have power windows.  They have an electric motor in each power window and sometimes those fail.  They often give you a warning that they're on their last legs by making a noise or hesitating, so if you get a sign like that, have a technician check it out. Loss of power can also be due to a blown fuse, a bad switch or faulty wiring.

All windows have something called a regulator that moves the glass up and down.  They have a lot of moving parts in them which can break, become bent, rust or get out of alignment. The glass moves along a window track guide.  Sometimes if the glass gets out of the track, it won't move up and down the way it's designed to do.

When you take your vehicle over to a repair facility, a technician can pinpoint the cause of your malfunctioning window.  Often it involves having to remove the door panel to gain access to the components inside.  But when everything's working right, you'll be able to throw that annoying inconvenience right out the window.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Do you have a Clue (Get the Most Out of a Service Visit)

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.

Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?  

Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow.  If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time. 

Most importantly, be available for any communication from the service advisor.  If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward. 

The service facility wants your experience with them to be good just as you do.  With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Drivers that "T" Us Off (Bad Driving Practices)

We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They really "T" us off.  These are the bad drivers who fit their description to a "T." 

  • The Tailgater.  You've seen this terrible driver who follows a few inches off the bumper of the vehicle ahead.  We all know what's going to happen if the driver ahead of the tailgater has to slam on the brakes.  And we've all been that driver followed by the tailgater, whose vehicle fills up your entire rearview mirror.  The tailgater is likely not in a great frame of mind and, thanks to his or her stupid driving practices, the "tailgatee" is getting pretty ticked off as well.  That's a formula for a big problem. Know anybody who respects or likes a tailgater? Didn't think so
  • The Texter. All sorts of people think they are perfectly capable of texting while driving.  It's not hard to spot them.  They're usually going more slowly than other drivers.  They may be weaving in and out of their lane.  They're looking down at their phone, not at the road.  At a stoplight, they're the ones who sit there for 30 seconds after the light has turned green.  Did you know a recent study found that a quarter of all accidents involve someone who is texting and driving?
  • The Trasher.  Their window goes down and the trash flies out.  They treat anything outside their vehicle as their personal garbage dump.  They finish up a cigarette and flick their butt out, leaving dozens a day for the rest of us to "admire." The Trasher has been around for a long time.  It's time for them to clean up their act.
  • The Turn-signal Troublemaker. They don't think they need to use turn signals because THEY know where THEY'RE going and no other driver needs that information.  They change lanes without any warning.  Or they made their move minutes earlier and have "forgotten" to turn off their signal.  Use those turn signals wisely and carefully.  And if you're not using your turn signals because they're not operating correctly? Get 'em fixed!

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

A Turn for the Worse (Using Turn Signals)

Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more than twice as many accidents, according to a recent study.  And that's people who don't use their turn signals. 

Maybe you're one of them.  One survey said nearly a quarter of drivers were just too lazy to use their turn signals.  Others said they didn't use them because they weren't really necessary.  Traffic laws may dictate otherwise, but statistics show police don't write that many tickets for turn signal violations. 

You may have encountered the driver who cuts into your lane without signaling a change.  Often, that person does it deliberately to catch you off guard so you won't invade his or her space.  And when it comes to young drivers using turn signals, one insurance company survey showed more than two-thirds of those they talked to admitted it wasn't their regular practice.

Knowing that, you may wonder why you should use your turn signal.  The reason is simple.  It lets other drivers know what you plan to do.  Driving it tricky enough with all the moving parts on the road.  The more you know what other people are doing, the more you can prepare for that with the way you drive.

How many times have you seen someone turn left without putting their turn signal on?  That's a leading cause of rear-end accidents. Not only does using your turn signal promote safety, it also shows courtesy to other drivers.

There are some drivers who don't use turn signals because their turn signals don't work.  What a lousy excuse! All of the safety equipment in your vehicle should be working; if it isn't, head over to your repair facility.  Often it's as simple as a burned out bulb or a broken wire. 

Finally, the number one reported reason for not using a turn signal is that drivers just forget to do it.  (And the ones who DO use their turn signals and forget they're on?  We won't even go there.)

Engineers put turn signals on vehicles for a reason.  They help drivers communicate with other drivers.  Using them could save accidents… and lives.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Out with the Old (Vehicle Parts that Wear Out)

Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, even if you fit into the second group, there are some parts on a vehicle that will simply wear out over time.

Your vehicle has gaskets in several places.  They use a flexible material to seal the gaps between metal parts that fit together. After time, that material shrinks or gets brittle and fails.  Eventually, after time, you will have to get gaskets replaced.

Same goes for belts.  Your engine has belts that help take the mechanical energy of the engine to drive other parts such as the generator and air conditioner.  Heat and age will eventually cause these belts to wear out or break, so you'll need new ones at some point.

You'll also find yourself buying brake pads.  As much as you may try to go easy on them, brake pads work by wearing off a little bit of them each time they help you stop your vehicle.  Do a lot of stop-and-go driving and you'll hasten the process.

No battery lasts forever, and your vehicle's battery is no exception.  It can only charge and discharge electricity so many times.  Count on getting no more than 4 or 5 years out of a battery, fewer if you live in a very hot spot.

Other parts that don't age well? Tires.  They can have plenty of tread left on them, but rubber gets old and loses its flexibility. Tires have their date of manufacturer stamped on them for a reason.

Finally, your muffler is being subject to moisture from inside and out: inside because of moisture-containing exhaust and outside from the elements outdoors. Stainless steel or other alloys will last longer, but after a while, either the moisture or constant pounding from vibrations will take their toll.

That's why it's important to maintain every part on your vehicle. You can't wave a magic wand and make everything last forever, but take care of your vehicle and it'll take care of you.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Going (Lug) Nuts (Lug Nut Replacement)

Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your vehicle to service the brakes, rotate the tires, etc., the lug nuts have to be in good shape so a wrench will grip them tightly. 

Because lug nuts are on your wheels, they are exposed to all the elements of the road (salt, water, grime) and really take a beating. Unfortunately, some manufacturers have made them out of two different metals.  Underneath is the working part of the lug nut, made of steel.  On top is the decorative (the "good looking") part, made out of chrome, stainless steel or aluminum.  After a while, the steel part begins to corrode and expands.  That changes the shape of the outer cap, sometimes rounding off the hexagonal edges and making it hard (if not impossible) to either loosen or tighten the lug nuts since the wrench won't fit any more. 

The reason that's so important is those lug nuts must be functional, especially if you find you have a flat tire somewhere on the road.  If the wheel can't come off to be swapped with a spare, it leaves few options, one of which is your vehicle may have to be towed.  All that for corroded lug nuts!

When you take your vehicle in for service, the technician who works on it keeps an eye on many things, especially if he or she is removing wheels.  It's not unusual for your service advisor to recommend you replace several lug nuts at once since some corrode at a different rate than others. Your repair facility is trying to help you avoid driving a vehicle that has wheels that can't easily be taken off when they need to be.

The good news is there are one-piece lug nuts that don't have the problem the two-piece lug nuts have, so replacing them could eliminate that from happening again any time soon.  And that's not "nuts" at all.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Greeted by a Screech (Loud Noise when Starting Vehicle)

No one likes to be greeted in the morning by having someone screech at you.  The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine.  If you're wondering if that's normal, no, it isn't.  And it is worth getting checked out.  The good news is that it might be nothing serious.  Then again, it may be.

The first things to suspect any time you hear a high-pitched sound coming from the engine are belts.  They have tension on them and they're trying to turn lots of different pulleys, pumps and other equipment the engine needs to work properly.  The noise could come from the belts starting to wear out and dry out. If one of those belts breaks at an inopportune time, not only can it strand you somewhere, the damage to the engine could be very expensive to fix.

Other things that will cause a high-pitched sound are the pulleys and tensioners.  The tensioners keep the right amount of pressure on the belts and some pulleys contain rubber that dampens engine vibrations.  The rubber in the pulleys can crack or deform with age, which prevents them from working correctly and may cause your belts to wear out.

A technician will check to see if the belts are worn or cracked.  He or she will also check the tension on the belts, the condition of the pulleys and whether all  components are aligned the way they should be.

Sometimes, the noise is nothing major to worry about, but it's still worthwhile to rule out any problems that have cropped up now or may appear in the future.  You'll have a properly running vehicle that sounds like its engineers intended… quiet and smooth.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

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